Outsource Your Support & Grow Faster
From start-ups to Fortune 500 companies, from fashion brands to software, we have the experience to bring the best possible service to your users and turn them into satisfied and loyal customers.
50% Cheaper
Our employee offices are all around Europe, making it 50% Cheaper compared to US prices.
Rating 5.0
5/5
Years of experience
0
+
About Us
Who is AuxSource
While the company’s headquarters is in New York, USA, most of our on-site offices are located in various European cities, with the main office in Tbilisi, Georgia. This allows us to offer significantly lower costs per employee compared to US salaries. Our mission is to bridge the gap between global companies and their need for exceptional European and Georgian talent.
We pride ourselves on being customer-centric, empathic and professional. We understand that every request requires fast resolution, and we want all of our clients to achieve success as quickly as possible. With our help, of course.
AuxSource is a third party customer service provider for Crosty, Photo2painting and more than 50 other companies. And we are happy to be a part of their journey and their success. Contact us, and we will be glad to answer all of your questions.
Our Clients
Trusted Solution by
Our services
Call Center
AuxSource has a decade of expertise in outsourcing call center operations and customer support. We have not only been providing support but also generating sales, expanding the reach of our clients, and utilizing the most modern technology available in the market. Furthermore, we have been continuously developing and growing to establish ourselves as the premier call center outsourcing company in the market.
E-Commerce Support
We will gladly take over maintaining your e-commerce business and running the processes as smoothly as possible. Of course, you, as an owner can be as involved as you want — we strive to make the processes of outsourcing comfortable for you. You as a seller and your products are our number one priority, so we provide the best e-commerce customer service outsourcing for you to scale and develop with minimal expenses and with the best team.
Live-Chat Support
We support live chat communication with the users of dozens of businesses, which only helps us grow our expertise and become better. Moreover, as time goes by, live chat communication becomes even more popular, which means that live chat outsourcing solutions will only gain their popularity. After all, every respectful business conducting their business online must have a live chat communication possibility.
Technical Support & Help Desk
Why AuxSource? When it comes to help desk outsourcing we see ourselves as an extension of your team. We seamlessly integrate our consultants into your every-day processes to ensure that your customers get only the best and most needed support as well as see their tickets resolved in a timely and efficient manner. We also provide any other help that you, your business and your customers might need along the way.
Our Benefits
Our Commitment to Excellence in Customer Service
Empowering excellence with quality monitoring, expert training, rapid communication, and insightful analytics.
Call Quality Monitoring
Ensuring superior call standards through meticulous monitoring and feedback.
Outsourced Customer Support Solutions
Are you looking to outsource because you want your business to focus on your long–term goals? Then outsourced customer support can help to achieve your vision. AuxSource provides many different services that can help you stay focused on your goals while maintaining excellent customer support.
Pricing
50% Cheaper Compared To Local US Companies
While the company’s headquarters is in New York, USA, most of our on-site offices are located in various European cities, with the main office in Tbilisi, Georgia. This allows us to offer significantly lower costs per employee compared to US salaries. Our mission is to bridge the gap between global companies and their need for exceptional European and Georgian talent.
customer trust
what our clients say
Dive into our client stories showcasing their journey and success with our dedicated, top-quality outsourcing services.
AuxSource transformed our customer service experience immediately. Their team's expertise and dedication have driven remarkable improvements in client satisfaction. Highly recommended!
Frank Hicks
Faqs
Frequently asked questions
Find answers to common questions about our outsourcing services, processes, and client support here
Customer support is a range of services aimed at providing the customers with assistance and answers when it comes to purchasing and using the product.
To outsource your customer support service, contact us at partners@auxsource.org, and we will answer all the questions and provide you the help you need.
Outsourcing Support service is a great way to gather a team that is going to ensure a great user experience and will provide top-notch care without you having to set the team up and teach them the product. AuxSource will do that for you.
It all depends on the size of the team, the number of languages, your hours of operation and whether you prefer a dedicated or shared team of consultants.
Our prices start at $1800/agent and goes to $3500/agent.
Outsourcing help and business support helps you leave the room for developing your brand and reach new heights without having to worry about hiring and teaching support consultants. Plus, outsourced customer service cost is much lower than building an in-house team from scratch.
Empowering Your Success with Global Reach: Exceptional Customer Service, Anytime, in Any Language
Contact Info
Working Hours
Copyright © 2023 AuxSource. All Rights Reserved.